Tag Archives: jobs

February 24, 2023 · 5:24 am

Why We Should Embrace A Four-Day Work Week

If you’ve ever worked a full-time job, chances are that job had set hours during certain days of the week. It may vary from job to job, but in most developed countries there’s this concept of a standard work week. And it goes like this.

You work five days a week, often Monday through Friday.

You work eight hours a day, usually around 9:00 a.m. to 5:00 p.m.

You typically don’t work major holiday or overtime. But if you do, you get paid overtime.

That’s seen as a “normal” work week these days. I put “normal” in quotes because what constitutes a normal workday has changed a great deal over the years. But I prefer not to focus on the history of the work week. I just want to ask a simple question about the work week as we currently accept it.

Is the five eight-hour workday schedule really the most effective approach to work?

It’s an honest question and one I think the COVID-19 pandemic has made more relevant. Beyond revealing how much work we can be done remotely and from the comfort of our homes, it also revealed that our concept of a normal work schedule is somewhat skewed. And it might be a good time to re-evaluate our understanding.

Some are already doing that. A number of companies in various parts of the world are starting to experiment with a four-day work week. It doesn’t always entail less work. In some cases, people opt to work four ten-hour days instead of five eight-hour days. The duration of the shifts don’t change. It’s just the structure.

And according to the conclusions of multiple studies, the results have been a massive success for everyone involved.

Overall productivity remained unchanged or actually improved.

Worker satisfaction increased, as did overall work/life balance.

The same amount of work got done, even when fewer hours overall were worked.

There were practically no real downsides. People got an extra day off, but were just as productive. They were also happier, overall. Even if you’re a ruthless business tycoon with no sympathy for others whatsoever, these results are encouraging. After all, happier and more fulfilled workers means less turnover and less conflicts overall. Unless your company runs on the tears and suffering of others, that’s generally good for business.

Even in the absence of these studies, I can personally attest to the appeal and the merits of a four-day work week. While I wasn’t lucky enough to have that schedule with any of the full-time jobs I worked, I do know it was a popular option in one particular company.

Since I don’t know if my former employer visits my site, I won’t say their name or their industry. I’ll just say that this company utilized a lot of shift-work. There were some typical nine-to-five shifts, but most varied considerably in order to ensure 24/7 coverage of our operations. I typically worked five days a week, usually 10:00 a.m. to 6:00 p.m.

However, there was an option for those with kids to work four ten-hour days. The day of the week they got off varied. My supervisor actually encouraged those who used this option to coordinate and decide amongst themselves which day of the week they would take off. Some preferred having Monday off. Some preferred having Friday off. One even preferred having Tuesdays off.

It was probably the most popular shift, but one that wasn’t widely adopted. It was always framed as a shift reserved for those with young children who needed an extra day to take care of doctor’s appointments, personal matters, and what not.

Personally, I would’ve definitely preferred working four ten-hour days. Even if it meant those four days were longer, I would’ve gladly worked that time in exchange for a longer weekend. It would’ve made a lot of things easier, especially when I was young and just out of college. Even today, it would make a lot of things easier. An extra day would give me more time to rest, run errands, work out, and work on my personal life.

I suspect many feel the same way. Just think about how excited/relieved you are every time you have a long weekend to look forward to. But honestly, is a three-day weekend really that long? It’s still less than half of the week. And can you honestly say you get less done on a shorter work week?

Now, I understand that not all work is the same. There are certain jobs for which a four-day work week just isn’t practical. By the same token, there are also types of work for which a five-day work week isn’t practical, either. We just still use that schedule because it’s considered standard and “normal.” We’re so used to it that we don’t even question it.

But we should. The results of the studies I mentioned imply that there are better ways to get just as much work done with less time in a manner that is just as productive, if not more so. So why not embrace that?

I suspect a part of it has to do with how the five-day, 40-hour work week is engrained in a lot of labor laws. That is not a trivial detail that we can just overlook. But laws can be changed. And in this case, there’s a better and more efficient option available.

In a world with so many diverse people and so many diverse forms of work, it makes sense to be flexible. If a shorter work week means equal or greater amounts of efficiency, then the only thing stopping us is outdated assumptions about what constitutes “full-time work.”

I sincerely hope that changes in the coming years, especially as people continue to realize the value of a good work/life balance. Just because we’ve been structuring our jobs a certain way for decades doesn’t mean we should keep doing it that way. If a four-day work week is better by every measure, then we’re only making our jobs more miserable by clinging to outdated practices.

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October 4, 2021 · 5:50 am

Rethinking Jobs And Business: How Pandemics And Relief Benefits May Change Both

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The world is always changing. That’s the only constant.

Sometimes, it changes more rapidly and chaotically than usual. That tends to happen a lot when major events transpire, such as a once-in-a-generation pandemic that infected millions and shut down entire countries. I hope I don’t have to belabor that to anyone with a news feed for the past year.

At the same time, these kinds of rapid upheavals can get us thinking harder about things we tend not to question. I’m not just talking about how much we take our health, our infrastructure, and our essential workers for granted. I’m referring to bigger concepts about how we approach life, society, and how we structure our lives.

One area that seems to be getting more scrutiny lately is how we approach jobs, work, and careers. I’ve certainly given it more thought, mostly in terms of the impacts of telework and how I used my stimulus check. I suspect many others have contemplated these topics in new ways in wake of recent events.

Now, as the pandemic nears its end, some of those concepts are already manifesting in the real world. One effect, in particular, has been especially jarring in America, mostly for reasons that other industrialized countries may find laughable. It has to do with people not wanting to work for a lousy, unlivable wage.

I know that shouldn’t be such a radical concept, but it is and as a proud American, I find it infuriating. There’s no getting around it. The ages for the average, non-CEO American have been stagnant for decades. It’s an issue that has been festering since long before the pandemic and even before I was born.

Before the pandemic swept in, there was an ongoing debate on whether the minimum wage should be increased to $15 nationally. I won’t get too heavily into the politics and talking points behind it, mostly because it ultimately descends into cycle of speculation and fallacies. I’ll just say that the pandemic has complicated that debate in unexpected ways.

During the height of the pandemic, the economy was basically shut down. Suddenly, millions were out of work and businesses had to shut down. Many still haven’t fully recovered. A big reason why many didn’t starve to death or end up on the streets was because of government relief packages, which included extended unemployment benefits.

While America’s relief package wasn’t nearly as generous as other countries, it was certainly better than nothing. I know plenty of people who genuinely needed that relief to stay afloat in terms of paying bills and feeding their families. It’s also not unreasonable to say that this was a critical measure in terms of preventing the pandemic from getting even worse.

However, this effort revealed something remarkable. According to a study done last year, the unemployment benefits that many workers received was actually better than their previous wages. It wasn’t an insignificant chunk of the work force, either. The benefits were greater for approximately 68 percent of American workers.

What does that say about the wages we’re paying our workers?

Moreover, what does that say about the system in general that workers can make more by not working than they would if they were?

Something about that doesn’t add up, literally and conceptually. I get that this was an unprecedented situation. At the same time, it reveal something about how we see work and workers. It’s something businesses are starting to realize too.

As the country and the world opens up, new job opportunities are arising. That’s good news for those who have been out of work. Unfortunately, those same businesses are having a hard time filling those positions.

The jobs are there.

The workers are there.

They just aren’t gravitating towards one another.

Here’s a brief rundown of the situation, courtesy of NPR. If you haven’t been working or are lucky enough to have kept your job during the pandemic, it should offer some insight and perspective.

NPR: Millions Are Out Of A Job. Yet Some Employers Wonder: Why Can’t I Find Workers?

At a time when millions of Americans are unemployed, businessman Bill Martin has a head-scratching problem: He’s got plenty of jobs but few people willing to take them.

“I keep hearing about all the unemployed people,” Martin says. “I certainly can’t find any of those folks.”

Martin helps run M.A. Industries, a plastics manufacturing company in Peachtree City, Ga. The company makes products used in the medical industry — specifically, in things like coronavirus tests and vaccine manufacturing and development.

But as he struggles to keep up with demand, Martin is finding it almost impossible to find new workers.

As someone who has worked his share of lousy, low-paying jobs, I can’t say I’m surprised by this. Don’t get me wrong. I still feel for the business owners who need workers to keep things going. I just can’t forget how arduous it was, working hard at a job that paid so little and left me so exhausted at the end of the day.

If the alternative is staying home and collecting unemployment, which ultimately pays more, then the choice is easy. That’s especially true for those who have kids or relatives they need to take care of. It’s not that they’re lazy, as some overpaid pundits love pointing out. It’s just that the nature of these jobs aren’t that appealing, especially when the pay is so low.

If anything, this situation has inspired us all to take a step back and look at how we approach work, jobs, careers, and business. When you think about it, it’s a little distressing that we build so much of our lives around work. It’s not just something we do out of obligation and responsibility. Many literally have to work in order to survive.

Is that right?

Is that just?

Is that healthy for society as a whole?

I say this as someone who has been lucky enough to have jobs that I’ve both loved and hated. I know what it’s like to work for a business that you hate. I also know what it’s like to have a job you find genuinely fulfilling. Not everyone is that lucky. In fact, I suspect the vast majority of the population, even in America, never experience that luck.

I get that there are economic reasons why some businesses can’t pay their employees high wages. I’ve worked in fast food restaurants. I know the profit margins aren’t exactly large. I also know that, even when I could make more than minimum wage, it was rarely enough to live on. That’s not even factoring the physical toll some of this work takes.

Despite that toll, there was still an undeniable stigma to those who didn’t work or those who simply avoided low paying jobs. In America, it’s a direct extension of that old protestant work ethic that equates moral worth with a willingness to do backbreaking labor for minimal pay. I’m not saying that work ethic is wrong, but I do think it needs to be re-evaluated.

The pandemic suddenly gave people an option on whether or not they wanted to do these kinds of low-paying jobs. Many understandably opt to just collect unemployment. They may not live luxuriously, but they will live. In some cases, they’re even better off.

It may be a sign of things to come. I already speculated on how the pandemic relief bills could be a precursor to a universal basic income. Now that people have experienced life in which their survival isn’t directly tied to having a low-paying job, I think it’ll be difficult to back.

I also think that’s a good thing. Regardless of how you feel about minimum wages, work ethic, or running a business, I think it’s generally a positive trend that we’re starting to decouple work with the right to survive. I think it’s a trend that has to happen, especially as automation does more and more of the low-skilled labor traditionally done by human workers.

It’s true. Some people are lazy and don’t like to work. Some people are just so driven and incapable of not working. Both still deserve to live without needed a job to keep them from starving to death or losing their home. As bad as this pandemic has been, I sincerely hopes it inspires us to rethink how we structure our society. There is a better way of doing things. We should always strive to do things better. Sometimes, that means rethinking everything we’ve come to believe about work, business, and life in general.

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September 9, 2021 · 5:45 am

Would You Shop At A Store Run Entirely By Robots?

Will Smart Machines Kill Jobs or Create Better Ones? - The Washington Post

Recall the last time you went to the store. It doesn’t matter if it was your corner grocery store or some big box department store. All that matters is you went there to do some basic shopping, as we all end up having to do at some point. With that in mind, try and remember how many store clerks you saw.

Maybe some were working at cash registers.

Maybe some were stocking shelves.

Maybe some were sweeping floors or cleaning up messes.

The chances are you saw at least several. I remember seeing at least three the last time I went to a grocery store. That’s fairly typical. I know I used to see more before the days of self check-out lines, but I always saw people working at these stores, diligently doing the things necessary to keep it running.

For most of us, that’s a mundane sight. For every store we go to, we expect there to be human beings working there to keep it going. It’s part of the infrastructure that keeps these stores stocked. On top of that, seeing other human beings contributing gives us a sense of comfort in that this place is being run by real people with real faces.

Now, try and imagine a store that has no people working at it. You walk in the door and you never see another human being carrying out the various operations we expect of a functioning store. All that is now done by machines and robots. They’re the ones who stock the shelves, handle your money, and clean the messes.

Does that change the experience?

Does that make you more or less inclined to shop at that store?

These are relevant questions because, as I’ve noted before, robots and artificial intelligence are advancing rapidly. Automation is an ongoing trend that promises to have major economic ramifications. Some of those ramifications are already here. It’s one of the reason coal mining jobs will never be as prevalent as they once were.

Other ramifications haven’t arrived yet, but they will eventually come. The technology is there. The incentives are there. It’s just a matter of investing, refinement, and scale. Eventually, it will reach retail work, a sector that employs nearly 10 million people. That will have a major economic impact for large swaths of people.

Unlike other forms of automation, though, it’ll be a lot more visible.

Most of us never set foot in a factory where cars are made, much of which is done by robots. Most will never set foot in an Amazon or Walmart warehouse, which already use robots at a significant scale. The impact of just how much work is done by robots these days is not visible to most ordinary people.

That will not be the case with stores and retail work. Like I said, we all have to get out and shop every now and then. Even though online retail has become more prevalent, people still go to traditional brick and mortar stores. Even as online retail improves, that’s not likely to change.

However, how much will that experience change once robots start doing the jobs that humans have done for centuries?

How will that change the experience?

Will you, as a consumer, shop at a store that had no humans working there most of the time?

If you think this isn’t that far off, think again. Below is a video from an AI channel on YouTube that shows a robot using a bar code scanner for the first time. The process is a bit cumbersome, but the robot is able to handle it. It is able to receive instructions. Given the nature of how robots improve and refine their programming, it’s not unreasonable to assume that future robots will be able to carry out retail tasks more efficiently than any human worker.

It may not happen all at once. You probably won’t just walk into a store one day and notice that everyone was replaced by a robot. Like self check-out, it’ll likely happen gradually. Once it gets to a certain point, though, it’ll become mainstream very quickly. The incentives are just too strong.

You don’t need to be an economist to see those incentives. Robots don’t need to be paid. They don’t slack off on the job. They don’t get sick or tired. In theory, they could keep a store open 24/7 without ever paying overtime. For big box retailers like Walmart, the potential profits are just too large to ignore.

It won’t stop at stores, either. Restaurants will likely undergo a similar process. There are already working robots that can cook meals from scratch. Once they get refined and scaled, then it’s also likely you’ll one day eat at a restaurant entirely run by robots.

Would you be willing to eat at such a place?

Your answer will probably be similar to the one I asked earlier about whether you’d shop at a store run entirely by robots. Personally, I don’t think I’m ready to shop at a place that had no humans working in it, if only because robots sometimes break down. However, within my lifetime, it may get to a point where stores and restaurants run by humans become the exception rather than the norm.

Are we ready for that future?

I don’t know, but it’ll come whether we’re ready for it or not.

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August 1, 2020 · 9:45 am

From Stimulus To UBI: Has The Pandemic Made Basic Income A Relevant Issue?

Sometimes, it takes a big, jarring, and outright awful incident to spark meaningful change. It’s an unfortunate necessity, given the stubborn proclivities of human nature. People naturally resist change. Change is hard, risky, and potentially dangerous. Even when the current state of affairs is awful, we won’t pursue meaningful change without kicking, screaming, and whining every step of the way.

The murder of George Floyd was one such incident. As bad as previous acts of police brutality had been, this one was just too awful to stomach. It triggered a wide range of vocal protests that, while limited in their impact, has made the need for change more palatable. It’s frustrating that it takes this kind of horror to get us to change an objectively flawed system, but that’s just the cards we’ve been dealt.

While efforts at justice reform and tempering police brutality are important endeavors, there’s another major change that has been brewing in recent months. Again, it’s becoming relevant due to something utterly horrific. In this case, it’s the COVID-19 global pandemic that has upended our lives, our economy, and our politics.

Now, let me make one thing clear. This pandemic is fucking awful. It’s killing people. It is, by any measure, doing a massive amount of harm to people all over the world. There is no silver lining that’s worth all the lives that have been lost and all the suffering this disease has caused. From killing thousands to canceling major events, this pandemic is as bad as it gets.

That being said, this might be the big, horrific event that makes Universal Basic Income a relevant issue and a feasible recourse for the future.

I wrote about Universal Basic Income, also known as UBI, a few years back. At the time, I considered it a fringe issue that wasn’t going to gain traction in the United States, or any other country, for at least a couple decades. It shouldn’t be that radical, giving people money directly instead of having them jump through so many bureaucratic hoops. Unfortunately, it was still seen as an extreme by ever political party.

That started to change with the surprisingly successful Presidential campaign of Andrew Yang, who made UBI the central pillar of his bid. That campaign helped expose more people to the idea while making it a legitimate political policy.

Then, as has been the common mantra of 2020, the pandemic hit and everything changed.

Now, with millions out of work and unemployment benefits being incredibly limited, the idea of UBI doesn’t seem so extreme anymore. If anything, it’s starting to feel necessary. That could ultimately accelerate this issue’s ascension to the mainstream much sooner than any could’ve expected.

In America, millions have already gotten a taste of it in the form of a one-time $1,200 stimulus check. It wasn’t much, in the grand scheme of things. It certainly wasn’t going to fix the many problems that were unfolding as millions of people lost their jobs, due to the pandemic. It was still real money that people desperately needed.

I can personally attest to how useful this money was. Like many, I received a stimulus check around mid-April. While I wasn’t in the same dire straits as millions of other working class families, that check still helped a lot.

At the time, I had some back-taxes that I was still trying to pay off from having purchased my current home. I wasn’t in a position to pay it back all at once. I would likely need a payment plan, which would’ve accrued interest over time. Then, the stimulus check came and I was able to pay it all off at once with no interest. I even had enough left over to do some overdue car repairs.

My situation was not typical. Millions of people spent their stimulus checks on a variety of goods and services, but therein lies the key. It still got spent. In economic terms, that’s critical for a functioning economy. While the state may take a short-term hit in its finances, a sizable chunk of that hit will be countered by people buying things and subsequently paying taxes on them.

While economics is an insanely complicated endeavor, most people understand the importance of having money to spend to keep businesses going and communities intact. Other countries are conducting even bolder experiments in this pandemic. The results vary, but the basic trends are the same. When you give poor, desperate people money, they spend it. They have to in order to survive.

If you’re rich, or even upper middle-class, you have the luxury of saving. An extra $1,200 isn’t going to do much. For some, it’s not even a single mortgage payment. However, since most people aren’t that rich, it’s guaranteed that money is going to get spent and push the economy along. It helps poor people and it generates business for the not-so-poor.

It certainly isn’t without cost, but the benefits thus far have been more than worth it. As more people who experience those benefit, the idea of UBI is only going to grow in terms of appeal. It’ll even become more feasible because these recent stimulus checks have proven that the government has the infrastructure to make this work. It just needs the scale.

Even after this pandemic ends, there will be huge upheavals for rich and poor alike. The economy is never going to be the same. Society will never be the same. The continued impact of automation and artificial intelligence is sure to accelerate that change. UBI might not have seemed feasible or necessary before, but 2020 has changed that. Expect more changes before all is said and done.

This pandemic has caused a lot of pain and irreparable losses. If, however, it can be the catalyst to make UBI a viable policy, then we might be able to draw some meaningful good from it. Only time will tell.

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March 20, 2020 · 5:58 am

Telework, Online Learning, And What A Global Pandemic Can Teach Us About Both

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In general, people don’t radically change their habits unless there’s a huge incentive and/or a major disruption. By that, I don’t just mean habits relating to drug addiction, exercise regiment, or bedroom kinks. I’m mostly referring to peoples’ overall tendency to keep doing things the way they’ve been doing them, even if they have major flaws.

While it’s rare to get huge incentives to change those tendencies, it’s just as rare to face the kind of disruption that would force people to re-evaluate how they do things. People are, broadly speaking, pretty stubborn. It takes a lot of time and energy to abandon old habits in exchange for new ones. There’s no guarantee they’ll work. Sometimes, they’ll fail miserably.

In terms of disruptions, it’s hard to top a global pandemic. There’s just no way to overstate how big an impact something like that can have on a society. Pandemics have changed the course of history, as well as the course of society. They are the million-ton sledgehammer to whatever stable social system we have in place.

The ongoing crisis surrounding the Coronavirus/COVID-19 pandemic is the biggest disruption our society has faced in over a century. It has jarred us all from our comfort zone, to say the least. Between cancellations of major events and concepts like social distancing, we’ve had to reassess how we go about our daily lives.

As frustrating and frightening as it has been, these kinds of disruptions also present rare opportunities. We may never face a situation like this that affords such opportunities, so we would be wise to take advantage of it. In this case, it has to do with how we go about work and school.

We all have this time-tested notion of what it means to have a job and get an education. Having a job means going to an office or work site, doing your work there, and then coming home after a certain amount of time. It varies from person to person, but that’s the general approach.

Going to school is similar. You get on a bus, go to some building across town, stay there for six or seven hours while going to multiple classes, and then you come home. That’s what we think of when we think about getting an education and going to school.

Now, thanks to a global pandemic, this time-tested system has been disrupted. Going to crowded facilities is now a health hazard. Kids can’t go to some big school facility and workers can’t go to some crowded office for a third of their day. Instead, people are having to telework or utilize online classes. For now, this is just a temporary measure while we endure all this massive social upheaval.

At the same time, it also gives us a rare opportunity to see just how necessary it is to go somewhere else to do our work or get our education. It’s a relevant issue that goes beyond our current crisis. These questions are worth asking.

How necessary is it for us to go to some office or school to achieve what we seek?

Is that system really the best we can do?

What are the limitations of telework and online schooling?

What can be done to mitigate those limitations within the current infrastructure?

Can people be more productive with telework and online schooling?

How effective is our current system at supporting these options?

Now, I’m the last person who should defend the current school system. My past experiences with public school give me a somewhat heavy bias in assessing it. However, I doubt I’m alone in saying the current system has room for improvement.

When it comes to telework, I have less experience. In the past, I’ve had instances when I’ve been successful with telework. It depends on the situation and what I’m working on. I suspect that’s common for many jobs. An accountant and a brain surgeon work in very different spheres. One is easier to do at home. The other is a lot messier, to say the least.

It’s worth taking note of just how much we’re able to function over the next few weeks with respect to telework and online schooling. If a sizable chunk of the population demonstrates they can get the job done this way, be it with telework or online schooling, then that’s valuable insight that we should not ignore.

I understand that there are some jobs that cannot be done from home. There are also some things you can’t learn remotely. However, looking back at my experience in school, I’d say about 80 percent of what I learned could’ve been learned online. In terms of work, over half of what I did could’ve been done from home with a laptop and an internet connection.

There’s no reason we should be locked into this mindset that work involves leaving our house or that learning has to take place within a school. There are other ways to do these things and certain people might function better that way.

During a massive upheaval like this, things cannot and should not go back to exactly how things were. We have an opportunity to find a new approach to school and work. I say we take advantage of it as best we can.

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January 29, 2018 · 5:27 am

Why EVERYONE Should Work A Lousy Service Job At Some Point In Their Lives

fast-food-job

Talk to any marginally successful adult, be they high-paid executive or a full-blown celebrity, and chances are they’ve worked at least one lousy job in their life. It’s also likely that said lousy job was a service job. Some may look at those days with a fond sense of humor. Some might still have nightmares about them to this day.

We all had to start somewhere in our professional lives. Some people who are my age may still be behind the curve, struggling to get ahead. To those people, I offer my sympathy and support. To those who worked their way up from the bottom, I have a feeling that what I’m about to say will resonate with you.

That’s because I have worked what most would classify as a menial, low-skill service job. In fact, that menial, low-skill service job happened to be my first job . It was not a fun or enjoyable job, to say the least. There were more bad days than good. However, it was the first time I earned my own money. It was the first time I felt like an adult, to some extent.

It used to be I would look back on that job and shudder. When the memories were still fresh in my mind, I could only focus on how miserable I felt working there. As I’ve gotten older, though, I look back on that job with a sense of pride because I feel it made me a better person in the long run.

It made me appreciate what it felt like to work at the very bottom of the totem pole. It also made me appreciate the people who worked those kinds of jobs for years on end, scraping away at roles that most of us take for granted. It also made me appreciate the people who had to work weekends, night shifts, or holidays. To this day, I go out of my way to thank those people because I’ve been in their position.

It’s because of that experience and the lessons I learned that I believe everyone should work a lousy service job at some point in their lives. Regardless of whether you were born into a rich family or grew up in a one-room shack with no functioning toilet, working a job like that doesn’t just establish someone in the real world where you work for your money. It really builds character, albeit not in everyone.

I know I sound less like an aspiring erotica/romance writer and more like everyone’s dad in saying that, but that doesn’t make it any less true. I certainly heard that from my family, but mine was one that practiced what they preached. Talk to any one of my relatives and you’ll find that all of them have worked a menial job like I did at one point.

I have siblings, parents, and relatives that have worked as low-paid waitresses, bartenders, cashiers, dish washers, and fry cooks. Think of any low-level job you’d see at a restaurant or a fast food place. Chances are, someone in my family has worked a job like that and it shows in the kind of people they become as adults.

I see that within my family and beyond. I see it not just in how they value their work. I see it in how they value the others who do work. When my family goes to a restaurant, we go out of our way to treat the waiter or chef nice if they do a good job. Chances are, if you do your job well with us, we’ll tip you nicely. That was a big deal in my family.

Now, as some of my family members have retired from their careers and settled into a less hectic lifestyle, I still see in them the values that working those jobs gave them. It taught them the value of work and the value of treating people with decency and respect. Look at the stories of how rich, entitled assholes with trust funds have treated people they consider beneath them. These values do matter.

For me, personally, there’s one particular memory that stands out among all others that helped solidify the importance of those values. To recount that memory, though, I have to warn some readers here that this is not a very pleasant memory. If you just ate or have a weak stomach, I would recommend not going any further.

If you’re still with me, then I commend you because this story may hit a little too close to home for some. It happened on one particularly dreary night at my job. This job, fittingly enough, happened to be at a fast food restaurant. Out of concern for legal ramifications, I won’t say which one it was. I’ll just say it’s a very popular chain.

On this dreary night, I was already in a bad mood. I was exhausted, restless, and still in high school. It was not a good set of circumstances. Then, around the early evening, this family came into the restaurant with a baby that couldn’t have been more than nine months old. He was a cute baby, but he was about to make my life feel even uglier.

After the family ordered their food, I was put on sweeping duty. That meant I had to be out there cleaning the tables and emptying the trash. For a job that was already pretty menial, this was as low as you could get. I didn’t think it could get any lower. That baby I mentioned proved me wrong.

Shortly after the family began eating, the baby threw up. No, I don’t mean a cute little spit-up that could be wiped away with a napkin. I’m saying this baby threw up his entire weight in baby vomit. I swear this kid broke the laws of physics with how much bile he spewed. I don’t want to get into too much detail, but I kind of have to in order to get the point across.

Having just cleaned that part of the floor, I was right there to see a big pile of chunky white globs that resembled partially-digested marshmallows. I wish I could tell you how it smelled. Just imagine what it would smell like if roadkill was dipped in expired milk. That should give you a faint idea.

With that disgusting imagery in mind, imagine how I must have felt being the one who had to clean that up. I had to get down on the floor, the baby and his family still sitting at their table, and mop up those chunks of baby vomit. I don’t care that I wore gloves. Touching it nearly made me throw up to.

In terms of low points in my life, that might have been the absolute lowest. I was a teenage kid on the floor of a fast food restaurant, making minimum wage and cleaning up baby vomit. When you’ve been that low in life, it leaves an impact. To this day, I see that moment as the one that motivated me to work to a point where cleaning baby vomit was not in my job description.

I imagine there are plenty of people out there who have similar horror stories about the kinds of jobs they worked. Some of them probably involve something as bad or worse than cleaning up baby vomit on the floor of a fast food restaurant. I would hope that such an experience was just as impactful on them as it was for me.

It’s only when you’re on the floor, cleaning up someone’s vomit for minimum wage that you really know what it’s like to be on the lowest rung of society’s hierarchy. From that state, looking up and seeing how far you have to climb may seem overwhelming. However, you now know just how low you can get and you know that’s not where you want to end up.

I wish I could say I quit after that night, but I didn’t. I ended up working that job until the end of my senior year of high school. I still remember the last day as one of the happiest days of my life to that point. From that point forward, I made it a point to gain experiences and skills that ensured I wouldn’t have to work a menial job like that again.

I’m happy to say I haven’t worked a job like that since, but I still go out of my way to appreciate those who do. Every time I go to a fast food restaurant or see someone working a long shift at a retail store, I feel compelled to thank them. They may not believe it now, but that kind of job will make them a better person in the long run.

That’s not to say you aren’t a good person if you’ve never worked a job like that before. If you haven’t known the feeling and stench of baby vomit, consider yourself lucky. My point is that working lousy jobs and enduring lousy shifts can help make you stronger in ways that you come to appreciate as you get older.

As much as I shudder at the memory/stench of that baby vomit, I’m glad I had that experience. It helped shape me into the kind of man I am today and I believe it reveals in others just how strong and/or resilient they can be. Given how much we rely on menial service jobs, I think we should all appreciate them and the people who work them.

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