A year and a half ago, not many people knew what Zoom was. In fact, if you asked someone if you wanted to set up a Zoom call, they would probably just stare at you blankly and wonder if you had been watching too many cartoons. They were more likely to respond to Skype calls or FaceTime. That seemed to do the trick for most video conferencing needs.
Then, the COVID-19 pandemic hit. Need I say more?
Suddenly, we couldn’t just wake up, meet up with friends or family, and interact like we’ve always done. We had to rely more and more on technology, especially video conferencing, to fill that gap. In doing so, we realized that Skype and FaceTime just weren’t enough.
That’s where Zoom came in. We all learned quickly that this software wasn’t just much more useful. It was a vital link between friends, family, teachers, students, and so much more. We all came to rely so heavily on Zoom that it has basically supplanted all other forms of video conferencing in the span of a year. That’s a hell of a accomplishment.
Most people don’t fully appreciate the story behind Zoom. It’s actually really sweet in that it has a romantic sub-plot. Being a lover of romance, I certainly appreciate that. The basics are that the company’s founder, Eric Yuan, was struggling to maintain a long-distance relationship with his then-girlfriend, now-wife. He was familiar with video conferencing technology, but quickly realized its limitations.
Rather than lament on the frustrations of long-distance relationships, he decided to actually do something about it. That’s what led him to create Zoom. It really is a beautiful story and I just gave the bare basics of it. If you want a more complete story, check out this video by the YouTube channel, Company Man. Seriously, you’ll appreciate Mr. Yuan and Zoom even more.
Beyond the story behind this software, I can attest to how vital it has been to keep me connected with friends and family. When the pandemic hit, we had no idea how long it was going to last. I had still made plans to visit friends and family over the course of the year. As those plans were crushed by the pandemic, just maintaining contact became a challenge.
At first, we tried to use FaceTime, but that proved unreliable. It was also a pain in the ass to get multiple people on the same call. Once we discovered Zoom, an entire world opened up. It started simply with my mother organizing this big group Zoom call between the family and a relative who was getting married. It proved so successful that many of us started finding other uses for Zoom.
One of the most important to me, personally, came from my dad. While he’s usually reluctant to adopt new technology, he came to enjoy scheduling video chats with me and my brother every Saturday morning. We would just sit in our kitchens, open up a chat, and sip coffee while talking about this or that. It felt very much like a normal meet-up. Even after we’ve all been vaccinated, we still do it. It’s a much better way to keep up than a typical phone all.
On top of that, Zoom has helped me strengthen ties with siblings who don’t live nearby anymore. One of my favorite daily rituals during the week is to join my oldest sister in a Zoom call while she and her friends watch Jeopardy. It has been a great way to both meet new people and grow closer to her, even though she doesn’t live nearby anymore.
Without Zoom, none of this would’ve happened. It wouldn’t have even been possible, given how cumbersome FaceTime and Skype has been. For that, I’m grateful. I’m sure I’m not the only one. I imagine Zoom has helped plenty of people stay connected with friends and family in ways they wouldn’t have been able to do with simple phone calls. It has also helped people who usually resist new technology to embrace it. I consider that a good thing.
Even after the pandemic is over, I still plan on using Zoom to keep up with friends and family, especially during times of the year when it’s harder to travel. I hope others do the same. Connecting with loved ones is critical during a crisis. Staying connected when times are good is every bit as important.
To Mr. Yuan, on behalf of everyone who has benefited so much from Zoom, I sincerely thank you.